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Protecting your privacy is important to us. Our Terms of Service will help you better understand what, why, and how we collect and store your information. We will keep your information confidential.
Tasti pty ltd owns the website tasti.co.za , related reservation software, and the Tasti application. These Terms of Service control your use of Tasti pty ltd and its features. By using Tasti pty ltd, the Tasti pty ltd reservation software, the Tasti pty ltd website, or the Tasti pty ltd application, you acknowledge and accept these terms of service. Our Privacy Policy is also part of our Terms of Service.
Tasti pty ltd is a reservation management software for restaurants and a consumer-facing restaurant reservation application, restaurant reservation, and restaurant listings website. There are many other features and functionalities.
Tasti pty ltd, the website, and the Tasti pty ltd Application have these features.
Browser-based restaurant reservation management software. Live restaurant reservation widget which goes on the restaurants' website, Google business listing, social media channels, and other locations.
Restaurant listings and directory in the Tasti pty ltd Application and Tasti pty ltd website. Real-time (Instant) restaurant bookings in the Tasti pty ltd Application, the Tasti pty ltd website, and our restaurants' websites. Request restaurant bookings in the Tasti pty ltd Application, the Tasti pty ltd website, and our restaurants' websites. Restaurant ratings and reviews are included in the Tasti pty ltd Application and Tasti pty ltd Website. Some features will only be available to you if you give us permission. Such as our location-based feature, where the Tasti pty ltd Application and Tasti pty ltd website suggests restaurants in your area.
If you want to make a reservation or favorite a restaurant in the Tasti pty ltd application and Tasti pty ltd website, you will be required to create a user profile.
You are expected to not do anything malicious, that breaks any laws, or is dishonest in any way.
From time to time, we will change and (hopefully) improve the Tasti pty ltd application and Tasti pty ltd website features and functions.
The following is required of you:
Do not let anyone else use your profile and login credentials.
You are prohibited from using any type of software such as a spider, crawler, scraper, script, browser, extension, offline reader, or other automated means or interface not authorized by us to access Tasti pty ltd or the Tasti pty ltd Application and Tasti pty ltd website or its features, extract data, or otherwise interfere with or modify the rendering of pages or functionality. You are prohibited to transmit or post any file that may contain worms, Trojan horses, viruses, or any other form of contamination or destructive elements that interfere with Tasti pty ltd or the Tasti pty ltd Application.
You are prohibited to reverse engineer any aspect of our services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any content, area, or code of Tasti pty ltd, the Tasti pty ltd Application, or its features. You will be expected to comply with all applicable laws when using Tasti pty ltd or the Tasti pty ltd Application.
You may use our reservation functionality to make a reservation at a restaurant using Tasti pty ltd, the Tasti pty ltd application, or the Tasti pty ltd website. To reiterate, once the reservation has been made, responsibility for this reservation is then handed over to you and the restaurant. Your reservation will be subject to the restaurant's terms and conditions. You are expected to notify the restaurant if you have any special requirements when making a reservation. These special requirements can be things such as dietary requirements, allergies, disabled access. Tasti pty ltd is not responsible for anything that might go wrong with your booking, any penalties you must pay for cancellations, or if you are not happy with the service delivered by the restaurant. Each restaurant will have their own cancellation policy and where applicable, will determine when a refund is due to you.
Tasti pty ltd owns the Tasti pty ltd restaurant reservation software, the Tasti pty ltd application, and Tasti pty ltd website and its content. We grant you permission to use Tasti pty ltd and its great features.
Tasti pty ltd and all content and other materials it contains, including the text, graphics, pictures, information, data, software, sound files, other files, and the images and information used on Tasti pty ltd, the Tasti pty ltd website, and the Tasti pty ltd application listings, are provided by the restaurants. While we have permission to use this information on the Tasti pty ltd website and Tasti pty ltd application, we do not own the images most importantly, so we are not able to grant any permission for them to be downloaded and used in any way.
Our Terms of Service to you does not include any right to:
Sell, resell, or use the services or content commercially. Distribute, publicly perform, or publicly display any content without our written consent.
Modify or otherwise make any derivative uses of the services or content, or any portion thereof. Use any data mining, robots, or similar data gathering or extraction methods. Download (other than page caching) any portion of the services or content, except as expressly permitted by us. Use the services or content other than for their intended purposes. We can revoke your access and use of Tasti pty ltd, the Tasti pty ltd website, and/or the Tasti pty ltd application at any time.
The Tasti pty ltd Terms of Service and content may include software features provided by third parties that are subject to separate license terms and conditions, in which case those license terms and conditions will govern those software features.
The restaurant at which you make a reservation will have access to the information that you provide it. We will keep your personal information confidential. Please read our updated privacy policy to see how we collect and use personal information.
It must be recorded that by creating a profile and making use of Tasti pty ltd's services, you accept the terms and conditions contained herein and acknowledge that you have read our privacy policy.
Tasti pty ltd is compliant with the relevant provisions of the Protection of Personal Information Act 4 of 2013 and EU General Protection of Data Regulations, and by using the services of Tasti pty ltd, you consent to the collection and processing of personal information as provided by you.
Tasti pty ltd collects and stores personal information on behalf of restaurants, and the information will only be processed for its intended purpose.
In making use of Tasti pty ltd's services, you will be given a choice to receive marketing on behalf of restaurants and on behalf of Tasti pty ltd. In the event that you have chosen to accept such marketing, you will be given the opportunity to opt out should you wish to do so at a later stage.
Kindly take note of the procedures in place for any request of personal information; request to rectify or delete information and the complaint process.
We will send out notifications relating to your booking, review requests, and potentially special offers if you have opted to receive such. We may send notifications via SMS and/or Email and/or Push notification to: Confirm a booking Remind you of a booking Prompt you to review a restaurant Notify you of special offers in your area Notify you of changes to these terms Direct you to process a deposit payment request from our restaurants
Yes, please tell us what you think of our reservation software, website, application, and its features. We may use it to make improvements or publish it.
We welcome your feedback about Tasti pty ltd, the Tasti pty ltd website, and the Tasti pty ltd application. Feedback includes questions, comments, suggestions, or ideas.
We will own any feedback and may use and modify it without any restrictions or payment to you. For instance, if you send us an e-mail to tell us how much you enjoy using the Tasti pty ltd application, we can use a shortened version of it on our website. We will not publish your personal information with the feedback without your consent.
You can send feedback to support@tasti.co.za
We may link to third-party sites that are not ours or under our control. We may link to third-party websites. We make no claim or representation regarding, and accept no responsibility for the quality, content, nature, or reliability of third-party websites or content that we reference. Third-party sites and content are not under our control.
Where does our responsibility end (disclaimers, limitation of liability, and indemnity)? We do not guarantee that the Tasti pty ltd reservation software, the Tasti pty ltd website, or the Tasti pty ltd application will always be available or that the content will be accurate. We are not involved in or responsible for the services provided by the restaurants listed on the Tasti pty ltd website or Tasti pty ltd application.
You expressly acknowledge that the use of the Tasti pty ltd website, the Tasti pty ltd application, and its features is at your sole risk.
We are not liable for any loss or harm which flows from your use of, or inability to use our service. Specifically, we cannot be held liable for any loss or inconvenience due to the Tasti pty ltd reservation software, the Tasti pty ltd website, or the Tasti pty ltd application downtime.
We are in no way involved in or responsible for the services provided by restaurants listed on the Tasti pty ltd website or the Tasti pty ltd application and cannot be held liable for their actions or failure to act, the food or drink that they serve, or any related activity. If you have allergies or any other special requirements, you must communicate this directly to the restaurant.
We do not actively monitor or moderate diners’ reviews of restaurants and cannot be held responsible for it. If you notice that a diner submitted malicious, abusive or threatening content, or an inauthentic or knowingly erroneous review, please notify us immediately at support@tastiprtyltd.com.
We are not liable for any loss or harm which flows from the unauthorized use of your profile. You are responsible to keep your credentials safe and to prevent unauthorized use of your devices and profile.
You will be held responsible for any claims, demands, causes of action, damages, legal and other costs, expenses, penalties, losses or liabilities resulting from third-party claims about an action, commission or omission by you that constitutes a breach or contravention of these Terms of Service or any applicable legislation. In other words, you indemnify us against third-party claims due to your breach of these Terms of Service or applicable legislation.
Although we will try to prevent it from happening, we are not responsible for any malicious code (such as a virus) which may come from the Tasti pty ltd reservation software, the Tasti pty ltd website, or the Tasti pty ltd application.
While Tasti pty ltd will take all reasonable measures to ensure an efficient, uninterrupted, and error-free service to all its online customers, neither Tasti pty ltd nor any of its employees, representatives, or assigns will be liable to any online customer for any loss or damage of whatsoever nature caused by or attributable to any:
fact or circumstance beyond the reasonable control of Tasti pty ltd, including the breakdown or interruption in the services provided by external service providers and the unavailability or defective performance of any software or any of the services available on or from this website; breach of privacy, security, or confidentiality or any infringement of intellectual property rights by any person or entity; loss, damage, destruction, theft, contamination, or corruption of any data, information, or content accessible from or available on this website; reliance on, publication, or use of any information or data contained on or accessible from this website, including information and data contained in advertising banners, third-party software, pop-up windows, buttons, intermercials, hypertext links, and advertising sponsorships; failure by a visitor or online customers to maintain the confidentiality of their personal username and password, or the disclosure of personal usernames and/or passwords to any person or entity; hacking, infection by viruses, Trojan horses, or any other computer programming routines or software that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any software program, system, data, or personal information; failure to adhere to the provisions of any terms and conditions governing the use and access to the services and facilities offered from time to time on this website; any lawful act or omission by Tasti pty ltd, its representatives, and service providers in respect of or relating to the maintenance and support of this website and any supporting software or otherwise in the interests of protecting Tasti pty ltd's proprietary rights or the privacy and confidentiality of visitors and online customers and their personal information; and consequential or indirect loss or damage whether foreseeable or otherwise.
Yes! This will only be done if we need to for maintenance or security reasons, or if we determine that your profile is used in contravention of our Terms of Service. We reserve the right to restrict access to or suspend access to the Tasti pty ltd reservation software, the Tasti pty ltd website, and the Tasti pty ltd application for any technical, maintenance, or security reasons without compensation. We will do our best to limit this type of interruption to a minimum. We may also restrict or suspend access if we determine at our discretion that your profile is being used by an unauthorized person you are in breach of our Terms of Service or any applicable law you use the Tasti pty ltd website or the Tasti pty ltd application in any manner to harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other person
You can deactivate your profile or request that we remove and or delete any of your personal information at any time by contacting us. We can do it if you breach our terms of Service or if we withdraw the Tasti pty ltd website or Tasti pty ltd application.
Contact us via email: support@tastiprtyltd.com
We can deactivate your profile by giving you notice at any time if:
You breach our terms of service or any applicable law. We have reason to believe that your use of the Tasti pty ltd website, the Tasti pty ltd application, or the use of your profile is fraudulent in any way. You use the Tasti pty ltd application in any manner to harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other person at our discretion. You may not use the Tasti pty ltd website or the Tasti pty ltd application in any manner to harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other person Tasti pty ltd, at our discretion, can decide to withdraw the Tasti pty ltd website and or the Tasti pty ltd application from public use If we no longer do business for whatever reason. We will have no liability for any damages or losses you may suffer due to the termination.
When our Terms of Service are terminated, whether due to you deactivating your profile or because we terminated it:
You will no longer have the right to access or use the Tasti pty ltd website, the Tasti pty ltd application, or any of its features. Any licenses and rights granted under our Terms of service will conclude immediately. The rest of our Terms of Service will continue to apply.
We are governed by South African Law. If we need to make any changes to our Terms of service due to these governing laws, we will let you know. The above is our entire Terms of Service regarding Tasti pty ltd, the Tasti pty ltd Application, and www.tasti.com. We may amend or update our Terms of Service from time to time. We will provide a notice via an in-app notification or pop-up on the website if we do so. The Terms of Service are currently in force. Should you continue to use Tasti pty ltd, the Tasti pty ltd application, or www.tasti.com after our Terms of Service have changed, it means that you accept these changes. We encourage you to check our Terms of Service frequently to stay up to date.
The Proprietor will indicate whether takeaway orders must be collected by the user or whether the Proprietor will offer a delivery service.
The Proprietor must specify and may charge a delivery fee per order to the user.
The Proprietor must specify the maximum distance the delivery service will travel for any order.
Once payment is made and confirmed, the Proprietor will be notified by email and SMS and must accept or decline the order within an acceptable time frame.
The Proprietor shall have no claim for any loss or damage, howsoever arising, in the event of the Proprietor having failed to accept the order timeously or at all.
Any payment received by the Company for orders, that have not been accepted or declined by the proprietor, will be held by the Company during the pending stage.
The Proprietor may decline an order for any reason, if that order has not yet been accepted. Once an order has been accepted by the Proprietor, it cannot be cancelled.
In the event that the Proprietor has no intention of successfully completing the order, they shall not accept such order.
Settlement fees as per the Proprietor Registration Form are charged on all orders, whether they are accepted, declined or cancelled by the user.
Once the order is accepted by the Proprietor, the sale between the Consumer and the Company is completed. The Proprietor is responsible for ensuring the Consumer receives the order. The Company shall have no liability to the Proprietor in the event of any claim by any Consumer for their failure to receive an order whether in whole or in part or for the accuracy of the order and the Proprietor indemnifies the Company and holds it harmless against any such claim made against the Proprietor as a consequence of any dispute, howsoever arising, between the Proprietor and the Consumer. The Company only provides the Platform to facilitate transactions.
Online menus are used for the online and table ordering platform, and the digital menu functionality provided by The Company. The Proprietor will have access to update and change their menu(s).
It is the Proprietor’s responsibility to ensure that their menu(s) are up to date and accurate at all times. This includes menu categories, items, descriptions, images, and prices. The Company may assist the Proprietor from time to time, but the Proprietor accepts sole responsibility for the accuracy of any changes made by themselves or The Company and of their menu in its entirety.
The availability settings of the Proprietor’s services via the booking or ordering module must be kept up to date and accurate by the Proprietor. This includes, but is not limited to, dates, times, sizes, numbers of people or types of items available. The Company may assist the Proprietor with updating their account settings from time to time, but it remains the responsibility of the Proprietor to check the accuracy of any changes made by themselves or The Company.
Either Party may terminate this Agreement without cause by providing not less than 1 (one) calendar month’s written notice to that effect, on the other Party.
If Consumers have made payments for future bookings, orders, or tickets, the settlement cycle of these payments will remain. I.e. the payments will be released to the Proprietor the first business day after the booking, order, or event date.
Either party ("Aggrieved Party") may terminate this Agreement immediately on written notice to the other Party ("Defaulting Party") in the event that the Defaulting Party:
becomes insolvent
makes or is the subject of an application for its winding-up, whether provisionally or finally;
makes or attempts to make a compromise with its creditors; or
commits a material breach of any of its obligations under this Agreement and fails to remedy such breach within 7 (seven) days after receipt of written notice from the Aggrieved Party requesting that the breach be remedied.
Without limiting the aforegoing, in the event that the Proprietor fails to pay any amount due to The Company in terms of this Agreement within 7 (seven) days following the due date for such payment, The Company may, in its sole discretion and without prejudice to any of its rights, either terminate the Agreement immediately or suspend service until such payment has been received.
In the event of termination of this Agreement, the Restaurant will no longer have access to the Website, and any amounts due to The Company shall become immediately due and payable.
Should either party cancel and/or terminate the agreement prior to the expiration of a period for which pre-paid services have been made, no refund or discount will be provided by The Company.
The Parties select as their respective domicilia citandi et executandi, and for the purposes of giving or sending any notice provided for or required in terms of this Agreement, the addresses (including email addresses) as used in the Proprietor’s user accounts, or such other address as a Party elect in writing.
Any notice addressed to a Party at its physical or postal address shall be sent by prepaid registered post or delivered by hand.
Any notice shall be deemed to have been given:
The parties hereby consent to the jurisdiction of the South African Magistrate Court for the institution of any action resulting from this Agreement, however the Company reserves its rights to institute action in any other competent court of law.
In the event of the Proprietor not being subject to the CPA and the Proprietor committing any breach of this Agreement or in the event of the Company being required to take any legal action, the Proprietor agrees and undertakes to pay the Company’s legal costs as between attorney and own client including collection commission, tracing fees, valuation charges, transport costs and other expenses in connection therewith.
The Company shall own all right, title and interest in and to its technology, software and services, and all Intellectual Property rights in and to the foregoing. The Proprietor shall acquire no right, title or interest in any Intellectual Property rights related to the Company’s technology, services or software.
This Agreement sets forth the entire Agreement between the parties as regards the subject matter hereof, and supersedes any and all prior Agreements, between the parties with respect to the subject matter hereof. However, in the event that the Company and the Proprietor have entered into special agreement prior hereto and not contained herein, the Company will confirm in writing those special arrangements and furnish the Proprietor with same.
No relaxation which the Company may have permitted on any occasion in regard to the carrying out of the Proprietor’s obligations shall prejudice or be regarded as a waiver of the Company's rights to enforce those obligations on any subsequent occasion.
No waiver, suspension or postponement by any Party of any right arising out of or in connection with this Agreement shall be of any force or effect unless in writing and signed by such Party. Any such waiver, suspension or postponement will be effective only in the specific instance and for the purpose given.
This Agreement is severable, such that the invalidity of any part or parts of the contract does not have the effect of invalidating the remainder of the contract.
The Proprietor warrants that anyone operating the Website or platform on its behalf is authorized to do so and to contract for and on behalf of the Proprietor.
The Proprietor warrants that it has taken independent legal advice in relation to this agreement.
The Proprietor may not cede, delegate or assign any rights or obligations under this Agreement or any part, share or interest herein, without the prior signed and written consent of the Company.
