For bookings not made through the app to appear automatically, the contact details must exactly match those used to verify your app account, including:

• First and last names
• Phone number
• Email address

• Instant restaurants (watermelon label): bookings are confirmed immediately with no restaurant interaction required.
• Request restaurants (turquoise label): the restaurant must review and respond to your booking request before confirmation.

If you haven't received a response, this usually means the restaurant is busy. For upcoming reservations, please contact the restaurant directly to check your booking status.

When a time slot is grayed out, it means it's not available at that restaurant. Tap the time block to see why it's unavailable. We recommend selecting an alternative time.

No, your favorites list is private and only visible on your profile.

• Check your booking status in the app's Bookings tab.
• Look for status indicators: Confirmed, Canceled, etc.
• Most restaurants also send confirmation via SMS and/or email.

• Check payment status in the Bookings tab.
• You'll receive payment confirmation via SMS and/or email.

• You'll receive a refund notification via email/SMS.
• Refunds appear as "Tasti" on bank statements.

Processing times

• South African cards: 3–10 business days
• International cards: up to 14 business days

Check the bottom of your Payment Request or Payment Confirmation email for the restaurant's cancellation policy section.

Yes, you can modify unpaid reservations or cancel any reservation through the Bookings tab in your app.